Help & support

How can we help?

CoFam is built and supported by a small team that actually reads its email. Reach a real person, usually the same day.

Email support

help@getcofam.com

A real person responds within one business day. For account or billing questions, write from the email address on your account so we can find you faster.

Common questions

The things people ask most.

How much does CoFam cost?

One parent pays $7.99/month. The co-parent is always free, no second invoice, no two-subscription guilt. See the full breakdown on the Pricing page.

Does my co-parent have to pay too?

No. Only one household ever pays. The other parent joins the same shared calendar for free and has full access to the schedule, expenses, and records.

Is CoFam available yet?

We are in active development and onboarding families from the waitlist. Join the waitlist on the Download page and we will email you the moment your spot opens.

Can I move my existing schedule into CoFam?

Yes. Standard schedule templates (2-2-3, 5-2-2-5, 3-4-4-3, alternating weeks, every other weekend) load with one tap, and you can adjust handoff times, holidays, and summer overlays to match your plan.

I am a mediator, therapist, or parenting coordinator. Is there a Pro account?

Yes, and it is free for verified professionals. Request a complimentary Pro seat on the For Professionals page.

How do I delete my data?

Email us at help@getcofam.com from your account address and we will remove your data. Our full data practices are described in the Privacy policy.

Still stuck? Email help@getcofam.com and we'll sort it out with you.